Privacy Policy

Last updated: [DD-MMM-YYYY]

Welcome to Auto Comp ("we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile application, and related services (collectively, the "Service").

Auto Comp is an eCommerce platform that enables customers to browse, purchase, and receive products online.

By accessing or using the Service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information

When you create an account, place an order, or interact with Auto Comp, we may collect:

• Name
• Email address
• Phone number
• Billing and shipping address
• Account login information (if you create an account)

b. Order & Transaction Information

When you make a purchase, we may collect information related to your order, such as:

• Products purchased
• Order value and currency
• Order status, delivery details, and return/refund information
• Payment transaction details (limited)

Payment information note: We do not store complete card details on our servers. Payments are processed through trusted third-party payment processors, who handle your payment details according to their own privacy policies.

c. Customer Support Information

If you contact us for support, we may collect:

• Messages you send us (email/chat/support tickets)
• Order details required to resolve your query
• Attachments you share (if any)

d. Usage & Technical Data

We automatically collect certain information to improve performance and security:

• Device type, browser type, and operating system
• IP address
• App/website usage logs and interactions
• Pages viewed, click activity, and referral URLs
• Cookies or similar technologies (where applicable)

2. How We Use Your Information

We use collected information to:

• Process orders, payments, shipping, and deliveries
• Provide order updates and transaction communications
• Manage returns, refunds, and customer support
• Prevent fraud, abuse, and unauthorized transactions
• Improve and personalize your shopping experience
• Maintain the security and integrity of our platform
• Send important notices (policy updates, service changes, security alerts)

3. Marketing Communications

We may send promotional communications (such as offers, product updates, or marketing emails/SMS) where permitted by law or where you have provided consent. You can opt out at any time using the unsubscribe link in our messages or by contacting us.

4. Cookies & Similar Technologies

We may use cookies or similar technologies to:

• Enable essential site functionality (e.g., cart and checkout)
• Remember user preferences
• Measure performance and analytics
• Support advertising and remarketing (if enabled)

You can control cookies through your browser settings. Disabling cookies may affect certain features of the Service.

5. Data Sharing & Disclosure

We do not sell or rent your personal data. We may share information only as necessary in the following cases:

• Service providers: Hosting, analytics, customer support tools, email/SMS providers
• Payment processors: To complete payment transactions securely
• Shipping & logistics partners: To deliver orders to you
• Legal requirements: When required by law, regulation, or legal process
• Security: To protect the rights, safety, and integrity of users and our platform

6. Data Security

We use reasonable and industry-standard security measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, including meeting legal, accounting, or reporting obligations.

8. Your Rights & Choices

Depending on your location, you may have the right to:

• Access, update, or correct your personal information
• Request deletion of your account or personal data (subject to legal retention requirements)
• Withdraw consent where applicable
• Opt out of marketing communications

9. Children’s Privacy

Auto Comp is not intended for children under the age of 13. We do not knowingly collect personal data from minors.

10. Third-Party Links & Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their policies before providing data.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]